TRU price adjustment question

[yakester21]

Hey guys. I saw the post about the tru sale this week and a couple of you mentioned you had bought the teddy BAF set on this past Friday and were going to get a price adjustment with your receipt. Well today I went to the Danbury, ct tru and asked for an adjustment since I bought the set Friday and he told me they can't do that. He then told me the figures had to be purchased within a week which I told him yes I purchased them on 3/1..... He said no within the week they are for sale. WTF??

[~*Young $ Money*~]

You should of told him you will go home return them and then rebuy them and its the same thing.

[Chewdeezy]

Well he's a douche. It's one week within in the start of the sale date so purchases from last Sunday count if you go today.

[terraryzing]

You got dealt with by a guy who didn't know what he was talking about. I did it and got my money back easily. You shouldve asked for a manager. If I were you I'd go back and ask for one.

[Nivro™]

Yep go back and ask for a manager. I did it during Christmas season (when you know they're busy) and they had no problems doing it for me.

[qdogg]

Price Matches and Adjustments just vary store to store and employee to employee. You could go back and try to work a different cashier or just return and rebuy them I guess. I tried to price match 3 elite 19 figures at Walmart with kmarts deal but was turned down, others were able to get the price match at their store. Its not a big deal to me though and not really worth the trouble dragging figures around town to save 12 bucks.

[savagepoffo]

Yeah he was wrong!

[Deleted]

I just got all my receipts for the last month adjusted I got like $60 back lol

[figurehunting101]

yeah dude has no clue. I just got back from Toys R Us which I hadnt planned on going to and pulled up my e-receipt on my phone and did the adjustment that way. As long as you have someone who isnt lazy and knows the rules then there should be no reason why they wouldnt do it.

[onleeone643]

You should've fed him a knuckle sandwich with extra ketchup.

[jnavo217]

Just got a price adjustment on all my stuff and saved 130.00 dollars, jigga jigga yea yea

[yakester21]

thanks guys...I will try a different TRU tomorrow during lunch....

[RybackV1]

ODude you just got to be agressive with them. Go to a different TRU, show them your reciept. And explain to them how they're all the same series. I had to get a manager involed when I bought that set. Del Rio rang up 12.99 and the rest 15.99. I said no chance in hell is that going down. Showed them how they're all in the same set by showing them the Teddy BAF stuff on the back. And they changed it for me.

[Deleted]

Mar 3, 2013 22:51:24 GMT -5 RybackV1 said:

ODude you just got to be agressive with them. Go to a different TRU, show them your reciept. And explain to them how they're all the same series. I had to get a manager involed when I bought that set. Del Rio rang up 12.99 and the rest 15.99. I said no chance in hell is that going down. Showed them how they're all in the same set by showing them the Teddy BAF stuff on the back. And they changed it for me.

That same crap happened to me but they refused to change it "because they are different UPCs I explained and explained hell they even opened the case for me at customer service and they saw me pull them all out of the box and still said they were different UPCs so they couldn't do anything

[yakester21]

So I went to a different tru today and they adjusted the price. Girl told me it was no problem.....thanks guys