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Post by millerlight on Aug 11, 2012 16:56:07 GMT -5
So after waiting a month now since seeing the release of this thing, and wanting it so badly i found a Big K an hour and a half away that had the stage in stock. I drove all that way using pretty much all my gas for the month, and picked one up and to my surprise, when I came home and assembled it I noticed there was no WWE sign included to sit at the top of the ramp. I am really ticked off right now as i wasted all day to travel and get this thing and come back to find out Mattel is skimping $55 boxes on parts. I just emailed the customer service and asked them to send me that WWE sign or i will take a costly $55 voucher from the company. I know they usually say "They don't have replacement parts to offer." but i don't see them wanting to spend $55 for a tiny WWE sign to send me that should have been there in the first place. Moral of my post, be careful buying these play sets or risking traveling to buy them as sometimes, you may not be so lucky as i found out today.  |
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Joejitsu22
Main Eventer
Sexy Baked Potato
Joined on: Sept 15, 2011 8:12:28 GMT -5
Posts: 4,059
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Post by Joejitsu22 on Aug 11, 2012 17:32:22 GMT -5
One of the two I bought came with two small backstage scaffolding pieces instead the one long and one short needed for assembly.
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Stevie H
Mid-Carder
Joined on: May 11, 2005 15:04:38 GMT -5
Posts: 353
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Post by Stevie H on Aug 11, 2012 17:51:22 GMT -5
What shop did you buy from. If it's a chain store like Toys R Us, go to your local one and complain and ask for an exchange. Speak to the manager if necessary. It's up to the store to deal with Mattel when it comes to issues like this.
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WWEKidCollector
Main Eventer
Feed Me Smites!
Joined on: May 30, 2012 16:22:49 GMT -5
Posts: 2,495
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Post by WWEKidCollector on Aug 11, 2012 17:51:45 GMT -5
Tsk Tsk, that's not good! I will keep your guys' info in mind when I finally get my hands on this stage.
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JustinM316
Mid-Carder
Joined on: May 6, 2012 15:23:03 GMT -5
Posts: 73 
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Post by JustinM316 on Aug 11, 2012 18:12:16 GMT -5
That sucks
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Deleted
Joined on: May 1, 2024 22:04:41 GMT -5
Posts: 0
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Post by Deleted on Aug 11, 2012 18:15:12 GMT -5
Tsk Tsk, that's not good! I will keep your guys' info in mind when I finally get my hands on this stage. This and I'm checking in store as well.With my luck I'll be missing the ramp or something like that |
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Post by mrhoss on Aug 11, 2012 19:52:23 GMT -5
What shop did you buy from. If it's a chain store like Toys R Us, go to your local one and complain and ask for an exchange. Speak to the manager if necessary. It's up to the store to deal with Mattel when it comes to issues like this. It sucks because the guy drove 1.5 hours. Used up his gas on the trip. There aren't many Kmarts left in the U.S. so he might not have a local store. |
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