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Post by realjuicewinslow on Aug 8, 2012 13:52:55 GMT -5
Hate to make an entire thread for this.. but maybe someone can help me.
- Am I supposed to recieve an e-mail from Mattel saying that they received my UPC's and receipts (for the COO Triple H figure)?
- Is there a way to check the status of my order?
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Post by East Coast on Aug 8, 2012 13:53:44 GMT -5
from what i've read.....u can track the package.
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Post by el torro on Aug 8, 2012 13:55:13 GMT -5
if you printed and filled out the order form, you'd had to enter your email so when it ships they email you.
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Post by Chewdeezy on Aug 8, 2012 13:56:56 GMT -5
They will email you when your order is processing and will email you again with a tracking number once it's shipped.
Check your junk folder.
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WWEKidCollector
Main Eventer
Feed Me Smites!
Joined on: May 30, 2012 16:22:49 GMT -5
Posts: 2,495
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Post by WWEKidCollector on Aug 8, 2012 14:06:53 GMT -5
I sent mine in on Monday! Hopefully they will arrive before my son's 6th Bday in September. :crosses fingers:
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GrimKid
Main Eventer
Whattya want from me?
Joined on: May 29, 2006 8:47:19 GMT -5
Posts: 3,248
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Post by GrimKid on Aug 8, 2012 14:15:39 GMT -5
Yea they emailed me every step of the way
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Joe Delta
Main Eventer
Generic Dad sells well
Joined on: Jan 28, 2005 16:30:07 GMT -5
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Post by Joe Delta on Aug 8, 2012 14:23:54 GMT -5
Is it sad i put tracking on it? I just wanted to make sure it got there. I had a bad experiance last time with a toy promotion, so i want to be safe this time.
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Post by realjuicewinslow on Aug 8, 2012 15:30:45 GMT -5
Thanks guys. Is it sad i put tracking on it? I just wanted to make sure it got there. I had a bad experiance last time with a toy promotion, so i want to be safe this time. I did that too.
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Deleted
Joined on: May 15, 2024 15:24:26 GMT -5
Posts: 0
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Post by Deleted on Aug 8, 2012 15:40:36 GMT -5
Thanks guys. Is it sad i put tracking on it? I just wanted to make sure it got there. I had a bad experiance last time with a toy promotion, so i want to be safe this time. I did that too. Do you just request tracking when you're at the post office to do that? I think i'll do that as well...
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Joejitsu22
Main Eventer
Sexy Baked Potato
Joined on: Sept 15, 2011 8:12:28 GMT -5
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Post by Joejitsu22 on Aug 8, 2012 15:55:16 GMT -5
Mine got there but haven't heard anything, been over a week since it arrived.
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Post by realjuicewinslow on Aug 8, 2012 16:22:19 GMT -5
Thanks guys. I did that too. Do you just request tracking when you're at the post office to do that? I think i'll do that as well... I just ask them for Delivery Confirmation... then they give you a paper/receipt with the tracking number on it. It costs like $1.50 I think.
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Post by PJ on Aug 8, 2012 16:39:19 GMT -5
They will email you. But if you fo to mattelshop.com and click on the request parts link. It's either on the bottom right on the website. Or after you click on contact us. Anyway it'll ask for your ref # and name. So put in the number that was given when you printed out you order form. Once you so that you should see the status of it.
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MELO
Main Eventer
Member formerly known as melomano
Joined on: Jul 25, 2012 19:00:46 GMT -5
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Post by MELO on Aug 8, 2012 17:11:39 GMT -5
There should really be a FAQ sticky for this promotion. I don't plan on getting this figure but there have already been so many posts with the same questions.
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Post by realjuicewinslow on Aug 8, 2012 23:09:18 GMT -5
There should really be a FAQ sticky for this promotion. I don't plan on getting this figure but there have already been so many posts with the same questions. Agreed.
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Post by Chewdeezy on Aug 8, 2012 23:13:30 GMT -5
We have a sticky on Rumblers but not TRU HHH COO. R U serious bro?
Anybody have E12-E14 receipts lying around, I'll gladly trade for some.
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dai1yut
Superstar
Joined on: Nov 30, 2007 17:19:36 GMT -5
Posts: 906
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Post by dai1yut on Aug 8, 2012 23:25:10 GMT -5
if it helps any i sent out a chk for $5 and when i first fill out the form i got a email and they email me again to confirm they got my stuff in the 2nd email they stated that they will send me another email when it will ship out.. hope that help
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dai1yut
Superstar
Joined on: Nov 30, 2007 17:19:36 GMT -5
Posts: 906
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Post by dai1yut on Aug 8, 2012 23:26:18 GMT -5
also i have one reciept for a e13 ziggler if ur interested
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Post by realjuicewinslow on Aug 10, 2012 11:56:11 GMT -5
Since I got tracking on my mail, I know that it arrived there on Monday. But my status still says 'pending'. Should I worry about this?
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Post by edge1700 on Aug 10, 2012 12:08:37 GMT -5
Since I got tracking on my mail, I know that it arrived there on Monday. But my status still says 'pending'. Should I worry about this? I wouldn't worry about it too much. It took about 10-12 days after I shipped them for me to get my email that they received mine and it was being processed. Then another few days to be shipped. So just give them a few days. You should get an email stating they received them. My Triple H just showed up today and I sent my stuff out on July 20th. So from start to finish it took exactly 3 weeks.
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Post by realjuicewinslow on Aug 10, 2012 12:14:27 GMT -5
Since I got tracking on my mail, I know that it arrived there on Monday. But my status still says 'pending'. Should I worry about this? I wouldn't worry about it too much. It took about 10-12 days after I shipped them for me to get my email that they received mine and it was being processed. Then another few days to be shipped. So just give them a few days. You should get an email stating they received them. My Triple H just showed up today and I sent my stuff out on July 20th. So from start to finish it took exactly 3 weeks. Cool. Thanks man.
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