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Post by juicewinslow on Jun 2, 2011 12:07:05 GMT -5
I have had this since they were first shipped... but I decided to open it today. Very disappointed. I'm pretty sure it's not supposed to look like this. Look at the crease in the head piece:   Do you think Mattel would send me a voucher or something? I am definitely not satisfied with this. To make this a discussion, what is the worst defects you've seen so far? One time I saw an Elite R-Truth with all white eyes. lol. |
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Post by "Original Broski" jonjon535353 on Jun 2, 2011 12:18:59 GMT -5
Wow that sucks something fierce  For that type of price point, they better be sending you a voucher! That figure is supposed to be the hihgest quality action figure you can buy, yet, you get a bent up headpiece accessory On the Jakks boards, when LOTR first hit, someone found a Kevin Nash with one jean leg and one tights leg |
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Post by dezzydhakidd on Jun 2, 2011 12:19:07 GMT -5
sorry dude contact Mattel. And i haven't really seen anything like that.
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Post by tmarcumusn on Jun 2, 2011 12:19:46 GMT -5
Mattel's CS email isnt working.
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Post by juicewinslow on Jun 2, 2011 12:45:46 GMT -5
Yeah, it really sucks. I spent like 35 bucks on this. As tmarcumusn said, their e-mail isn't working... What the hell.
This makes me not want to order online anymore.
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Post by PJ on Jun 2, 2011 12:45:58 GMT -5
That sucks I just received mine today and you are correct there's no crease in mine...but speaking of the figure did you notice the new arms on him? I've never seen those arms used before. They are bigger/more ripped than his Series 1 figures yet they aren't the same arms used for Triple H/Macho.
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Post by wyleecyotee on Jun 2, 2011 13:06:11 GMT -5
Wow, thats real bad. Mattel should at least send a replacement piece.
I have been quite lucky with figures, can't recall on that was bad when I open or see them.
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dizcoduck
Main Eventer
WF 10 Year Member
Joined on: Jan 3, 2010 23:42:47 GMT -5
Posts: 1,866
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Post by dizcoduck on Jun 2, 2011 13:13:27 GMT -5
This is why I try to not order online, but sometimes you have to when you can't find the figure. I just got my Natalya from Amazon yesterday and on the right side of her face there is a line that goes down from her forehead to her chin, almost like a crack and it sucks.
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Post by juicewinslow on Jun 2, 2011 13:43:53 GMT -5
I called them and they said they could send me a voucher..... if I can FAX them a receipt.... I am pretty sure I do not have a receipt. God this sucks.
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Post by PJ on Jun 2, 2011 13:51:19 GMT -5
They've never asked me for a receipt. You must have said you got it from someplace that was selling it over the $23 retail price. Whenever I've had an issue (2 Basic Ser. 2 Kozlov's and a Green Lantern Movie Masters) I called them and said it was for something I got at TRU. They'd then ask what I paid and I would tell them the price after tax then they just asked me for a few numbers on the figure and send me a voucher for the the next dollar above the retail price I paid. So if I paid $16.06 the voucher was for $17.
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Post by juicewinslow on Jun 2, 2011 13:59:32 GMT -5
They've never asked me for a receipt. You must have said you got it from someplace that was selling it over the $23 retail price. Whenever I've had an issue (2 Basic Ser. 2 Kozlov's and a Green Lantern Movie Masters) I called them and said it was for something I got at TRU. They'd then ask what I paid and I would tell them the price after tax then they just asked me for a few numbers on the figure and send me a voucher for the retail price I paid. That sucks. I got it from RSC. |
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Post by PJ on Jun 2, 2011 14:01:26 GMT -5
Have you tried to heat it with a hairdryer and put it back into shape? Seeing they are going to let you keep the figure you should have just told them the retail price of a DM. And then when you got the voucher you could either buy a new one to replace it when they hit your area or just got something else. But that does suck.
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Post by terraryzing on Jun 2, 2011 14:02:03 GMT -5
Damn that sucks. Looks like a sideways punanny.
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Post by juicewinslow on Jun 2, 2011 14:08:06 GMT -5
^LOL.
Nope. Haven't tried a dryer or anything. It's completely warped. I don't think it's fixable.
Also - people still use fax machines?
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AaronRT
Mid-Carder
Joined on: Oct 17, 2010 18:23:09 GMT -5
Posts: 266
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Post by AaronRT on Jun 2, 2011 14:42:27 GMT -5
Wow that sucks! I just ordered a L5 Savage from wwe shop and when I opened it I found out that the torso joint and the leg joints are very loose  |
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frankiebabes
Mid-Carder
Joined on: Feb 8, 2011 20:27:38 GMT -5
Posts: 167
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Post by frankiebabes on Jun 2, 2011 14:45:10 GMT -5
it is a current product. They will make good.
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Post by tweanimation on Jun 2, 2011 15:01:58 GMT -5
my basic 3 randy has no right eyebrow |
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Deleted
Joined on: Jun 2, 2024 5:24:41 GMT -5
Posts: 0
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Post by Deleted on Jun 2, 2011 15:09:17 GMT -5
wow that does suck dude
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Post by muccguy88 on Jun 2, 2011 15:52:55 GMT -5
They've never asked me for a receipt. You must have said you got it from someplace that was selling it over the $23 retail price. Whenever I've had an issue (2 Basic Ser. 2 Kozlov's and a Green Lantern Movie Masters) I called them and said it was for something I got at TRU. They'd then ask what I paid and I would tell them the price after tax then they just asked me for a few numbers on the figure and send me a voucher for the retail price I paid. That sucks. I got it from RSC. e-mail RSC or check ur e-mails. either u might still have the receipt they send in ur e-mail or RSC might still have the file they can send u. Not sure if it would work but its worth a shot. |
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Post by juicewinslow on Jun 2, 2011 16:01:00 GMT -5
e-mail RSC or check ur e-mails. either u might still have the receipt they send in ur e-mail or RSC might still have the file they can send u. Not sure if it would work but its worth a shot. I checked my e-mails. I've ordered so much stuff from RSC that it took me like an hour. I think I found it, but Im not sure... cause the 1 I think it is doesn't have the items on it, only the price. Looks like I am gonna e-mail RSC and see if they can look up the receipt or something. |
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