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Post by Ultimate Figure Collector on Oct 14, 2007 1:38:10 GMT -5
So everyone knows the problems with the CM Punk figures where Jakks is using cheap plastic or something. So here I am just bored playing a match with my WrestleMania 23 Punk and Regal on my desk when Punk's arm just starts spining in circles. When I get it I had noticed the arm was a little loose but didn't really bother to bring it back, I figured it would be fine. I guess it's better it happen now that I have the reciept than a few months down the road when I won't be able to get a new one so now tommorow morning I'll be back on my way to TRU to return this.
Does anyone know TRU's policy? Will they do an even exchange as it was obvious open or at least give me credit and just let me purchase a new one? Or will I be stuck putting out another $8?
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StingerSplash™
Main Eventer
Joined on: Aug 23, 2006 14:33:54 GMT -5
Posts: 1,429
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Post by StingerSplash™ on Oct 14, 2007 1:42:10 GMT -5
try playing it on a ring, not a desk.
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Post by Ultimate Figure Collector on Oct 14, 2007 1:43:37 GMT -5
try playing it on a ring, not a desk. What the  does that have to do with it? The arm was loose when I BOUGHT the figure. Playing with it on the desk has nothing to do with it as I didn't slam it or anything. Plus I never play with my figures in a ring. It's boring. |
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mike
Main Eventer
Joined on: Apr 8, 2006 0:33:35 GMT -5
Posts: 2,871
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Post by mike on Oct 14, 2007 1:56:13 GMT -5
I don't think he was saying thats how it got messed up, I think it was just being an ass and saying get a ring.
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Post by Ultimate Figure Collector on Oct 14, 2007 2:02:47 GMT -5
I don't think he was saying thats how it got messed up, I think it was just being an ass and saying get a ring. Before this gets any further off topic let me state that I do have a ring but I hardly ever use it because I hardly ever play to begin with and when I do it's usually just with two figures on my desk. Anyway, back to the topic on hand please. What is TRU's return policy? |
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Neekotronus
Main Eventer
Place him upon me
Joined on: Dec 20, 2001 17:08:00 GMT -5
Posts: 1,460
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Post by Neekotronus on Oct 14, 2007 2:31:32 GMT -5
I don't think he was saying thats how it got messed up, I think it was just being an ass and saying get a ring. Before this gets any further off topic let me state that I do have a ring but I hardly ever use it because I hardly ever play to begin with and when I do it's usually just with two figures on my desk. Anyway, back to the topic on hand please. What is TRU's return policy? Receipt or gift receipt for a full refund. Since it's opened I think they will let you do a straight up exchange, but I hope you have the package as well. |
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Post by Lorenzo Alcazar on Oct 14, 2007 2:34:28 GMT -5
it should state the return policy CLEARLY on the reciept....i don' have a TRU receipt on hand, but it would make sense that they should have their policy on the receipt, as receipts from other stores have their return policy's on the receipt.
soooo look at the receipt and see if it's on there...i would be SHOCKED if it wasn't printed on the receipt what their return policy is.
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Post by Ultimate Figure Collector on Oct 14, 2007 2:49:51 GMT -5
it should state the return policy CLEARLY on the reciept....i don' have a TRU receipt on hand, but it would make sense that they should have their policy on the receipt, as receipts from other stores have their return policy's on the receipt. soooo look at the receipt and see if it's on there...i would be SHOCKED if it wasn't printed on the receipt what their return policy is. I did look on the receipt before making this post and it said that you must have a receipt or gift receipt which I knew but I wasn't sure if they would take it back now that it's open or not. I know TRU changed their policy awhile back so I was unsure. And yeah Niko I have the reciept and package. I made sure to save both when I noticed the arm was loose just in case. |
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Post by rbwwejakks on Oct 14, 2007 3:21:48 GMT -5
What WrestleMania Punk we talking about here? Series 2 or 3? I just got Series 2 yesterday and I dont have any problems....yet.
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Villa
Main Eventer
BEAST
Joined on: Mar 11, 2007 3:30:15 GMT -5
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Post by Villa on Oct 14, 2007 3:34:38 GMT -5
try playing it on a ring, not a desk. What the does that have to do with it? The arm was loose when I BOUGHT the figure. Playing with it on the desk has nothing to do with it as I didn't slam it or anything. Plus I never play with my figures in a ring. It's boring. You Know Whats Wierd? You Were Playing With A Regal fig, My regal fig has the same problem. |
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gtm
Main Eventer
Joined on: Jun 10, 2006 11:38:30 GMT -5
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Post by gtm on Oct 14, 2007 5:16:33 GMT -5
What the does that have to do with it? The arm was loose when I BOUGHT the figure. Playing with it on the desk has nothing to do with it as I didn't slam it or anything. Plus I never play with my figures in a ring. It's boring. You Know Whats Wierd? You Were Playing With A Regal fig, My regal fig has the same problem. ditto my regal figs arm just spins and spins, not once played with it came outa the package like that! |
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Post by taker1 on Oct 14, 2007 6:36:51 GMT -5
As long as it's been 40 days( I believe) or less since you bought it, you should be good.
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Post by ● kaneisdaman ● on Oct 14, 2007 7:31:42 GMT -5
Im sure they will let you take it back. From things i have seen returned to TRU, i think they are very leaniant in their acceptance of returns.
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GrimKid
Main Eventer
Whattya want from me?
Joined on: May 29, 2006 8:47:19 GMT -5
Posts: 3,248
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Post by GrimKid on Oct 14, 2007 8:06:26 GMT -5
i bet you go and return ur punk, and then walk to the fig aisle to get a new one, and their aint any. then u have no punk. tis better to have a loose arm punk than no punk at all. be happy with what ya got.
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Post by 00 on Oct 14, 2007 8:11:35 GMT -5
that sucks man.
i would return if i were you
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Post by MondayRaw on Oct 14, 2007 9:44:56 GMT -5
They will exchange it for the exact item. No refund since it is open
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The IHate Honda
Main Eventer
Pens - 09 Stanley Cup Champs
Joined on: May 16, 2007 20:12:45 GMT -5
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Post by The IHate Honda on Oct 14, 2007 9:51:35 GMT -5
They may put up a stink cause the carton is torn apart, but at the same time Im willing to bet they would just return it straight up as an even exchange.
That sucks the the figs are getting loose. My old r3 figs would be like that all the time. I remember Angle would spin like crazy around the waist.
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Casty
Main Eventer
Formerly The Silent Assassin/Zolph Diggler
Joined on: Sept 22, 2007 15:06:48 GMT -5
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Post by Casty on Oct 14, 2007 9:53:33 GMT -5
try playing it on a ring, not a desk. What the does that have to do with it? The arm was loose when I BOUGHT the figure. Playing with it on the desk has nothing to do with it as I didn't slam it or anything. Plus I never play with my figures in a ring. It's boring. i dony any more until i get the real scale cage |
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Post by JCF on Oct 14, 2007 10:10:27 GMT -5
That really sucks. They really should return it for you. But when it happened to me with a Batista figure they were NASTY as hell. I had bought a Batista and the joints were tight as anything. The figures arms couldnt even move, Along with the legs. So, I tell them what happened, And they woul'dnt listen. I just left and said screw this. I hope everything goes well with you though.
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Post by Ultimate Figure Collector on Oct 14, 2007 12:52:32 GMT -5
i bet you go and return ur punk, and then walk to the fig aisle to get a new one, and their aint any. then u have no punk. tis better to have a loose arm punk than no punk at all. be happy with what ya got. I just got back from TRU and there were plenty of Punk's on the shelf. About 4-5. To update I had no problems at all. They understood and exchanged it no problem. |
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eekotronus!
