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Post by juicewinslow on May 24, 2012 17:33:24 GMT -5
It's not the whole figure that's the problem. I'd be more than happy if they could give me a new shiny jacket They won't though.
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Post by /X Metal Sorenges x "Mac Oh J~ on May 24, 2012 17:36:01 GMT -5
Very nice Sin Cara pick up, not a fan of the jacket either but the quality of the figure basically excuses it.
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Kassius OhYes
Superstar
Call me AC
Joined on: Apr 24, 2011 12:27:03 GMT -5
Posts: 521
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Post by Kassius OhYes on May 24, 2012 17:39:26 GMT -5
It's not the whole figure that's the problem. I'd be more than happy if they could give me a new shiny jacket They won't though. I know. I emailed them about the problem so fingers crossed I get help with it. I do really like the figure though. It's a shame that the jacket is messed up. And thanks again for the help Juice. I wouldn't have known otherwise about the voucher policy
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RatedN
Superstar
Behind your eyes, I see the Fear.
Joined on: Feb 29, 2012 14:45:29 GMT -5
Posts: 812
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Post by RatedN on May 24, 2012 18:43:28 GMT -5
Awesome pickup. It just sucks that you waited for so long then you picked up a faulty one, but nonetheless still a grat figure.
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Post by jfinnomore on May 24, 2012 20:30:22 GMT -5
so upset that I got the yellow one in RSC second wave. Gold one looks so much better.
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Post by danmorganbrand on May 25, 2012 1:43:05 GMT -5
The gold finish looks much better than the dull gold. Thanks for sharing!!!
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Post by skribbel24 on May 25, 2012 2:11:54 GMT -5
I have this too. I love this figure.
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Post by King Silva on May 25, 2012 2:41:09 GMT -5
The defect sucks however still a good figure. Enjoy.
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hitmaniac
Superstar
"Its just mind over matter: I don't mind, cuz you don't matter"
Joined on: Sept 14, 2011 13:10:47 GMT -5
Posts: 556
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Post by hitmaniac on May 25, 2012 6:23:48 GMT -5
I know. I emailed them about the problem so fingers crossed I get help with it. I do really like the figure though. It's a shame that the jacket is messed up. And thanks again for the help Juice. I wouldn't have known otherwise about the voucher policy If it's Mattel UK you've emailed then expect some repetitive back and forth with no mention of vouchers. Best to give them a ring if you're not getting any joy after a couple of emails.
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tampatoys813
Superstar
Joined on: Apr 30, 2012 9:03:00 GMT -5
Posts: 909
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Post by tampatoys813 on May 25, 2012 6:47:05 GMT -5
NICE. I cant wait for these to hit retail
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wfindonesia
Main Eventer
GAME OVER
Joined on: Mar 21, 2011 20:42:54 GMT -5
Posts: 1,773
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Post by wfindonesia on May 25, 2012 11:16:10 GMT -5
so luckyyy
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Stevie H
Mid-Carder
Joined on: May 11, 2005 15:04:38 GMT -5
Posts: 353
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Post by Stevie H on May 25, 2012 15:26:48 GMT -5
I'd go back to the shop. They've sold a defective product. It's up to them to send it back to Mattel and get a reimbursement for it. Go back and ask to speak to the manager.
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Post by aggressiveperfectpoor on May 25, 2012 15:44:02 GMT -5
Yeah they should give you a voucher. I just sent them an email Tuesday and with no problems, i woke up yesterday morning and had a response from them saying how sorry they were that happened to the figure and a voucher was mailed out and will arrive with in 14 business days. I usually get them with in a week so yeah, they will def give you one. Your a paying customer of there product and if its defective of course there going to give you one. Just make sure you have Sin Cara's packaging handy to give them the product number at the bottom. If not, I save all mine and can give ya the number off it assuming there all the same. Im thinking if you heated up a coffee cup of hot water in the microwave though for 3 mins and dipped that spot of the jacket in there for a couple mins and took it out you could mold it right back into better shape then what it is. Never tried it with a rubber jacket like that but i have done it for numerous customs with Mattel figures and guys like Bret Hart and Booker T's hair are rubbery and it worked excellent to get back into shape so i bet that would be the same. Give it a try if ya want and then hit up Mattel. Thank you for the reply. The collar of the jacket is so warped that the left side has a big tear in it. So even if I do try to heat it up it won't have much effect. Here is the non-tear side. It is still badly warped Here is the tear side So, the jacket botched? *ducks flying tomatos*
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Von Hooten
Main Eventer
The Innovator of Innovation
Joined on: Jan 23, 2012 13:13:14 GMT -5
Posts: 1,412
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Post by Von Hooten on May 25, 2012 15:50:36 GMT -5
It'll be a while before these come to my area, but I am confident that they'll be the gold ones. Sorry sbout the Jacket dude.
POST 500!
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